B2B order management software for small manufacturers
Dockets is a B2B order management workspace for bakeries, roasteries and product makers with recurring trade orders from restaurants, retailers and distributors. It replaces scattered spreadsheets and messages with one clear view of what needs to go out, who it is going to, what they ordered, and what happens next.
One workspace for your trade orders
Customers
Keep trade contacts, delivery addresses and customer groups such as restaurants, shops and distributors together.
Orders
Record products, quantities and agreed prices against each delivery, copied onto the order so records stay correct when prices change.
Jobsheets
Open any order and print a jobsheet with delivery address, products and quantities for the production team.
Dispatch
See the week ahead on a Monday to Sunday board and track what is packed or on its way.
Know your customers, not just your orders
Monthly order value per customer, popular products and which customers have not ordered in a week, three weeks or a month. When a restaurant or shop goes quiet, you see it in time to pick up the phone before they move elsewhere.
Built for small teams
- Invite teammates with their own logins and give each person access only to the parts of the workspace they need, so nobody deletes or sees data they should not.
- Send order confirmations from your own email address, whether that is Google Workspace, Microsoft 365 or a standard Gmail or Outlook account.
- Work from your desk or your phone, in light or dark mode, with each business keeping its data separate and private.
One order, from message to van
An illustrative trade order followed through Dockets. The business and customer are made up; each step is what the app does.
Everyone sees the same status, so nobody has to ask whether the restaurant's order has gone out.
Illustrative example
Questions buyers ask
- What is B2B order management software?
- It is a single place to record orders from business customers, at their prices, and track them through to delivery. Dockets focuses on small manufacturers with recurring trade orders.
- Can it handle standing orders?
- Yes. Repeat weekly orders are filled into the dispatch week automatically, without duplicates.
- Does it integrate with accounting software?
- Dockets exports dispatched orders as a CSV file that Xero and QuickBooks can import as invoices. There is no live connection.
- How is this different from an ERP?
- Dockets does not cover purchasing, manufacturing planning or accounting. It covers customers, products, pricing, orders and dispatch, which keeps setup quick for a small team.
- Can my team use it?
- Yes. Invite staff with their own logins and choose which areas each person can see and change.
Simple pricing, no contracts
Every Dockets plan includes unlimited customers, products and orders, printable jobsheets, dispatch tracking, purchasing patterns and team access. Start with a 14-day free trial, then £39/month or £390/year.